Logistics Cluster Common Service Provision
The Logistics Cluster is also mandated for providing common services to address logistics gaps during emergencies. These services are intended to complement, rather than replace, the logistics capacities of agencies or organizations, providing access to shared resources in line with the concept of operations. Based on access and funding availability, the common services may be offered.
Conditions of Service
By issuing a Service Request Form (SRF), the requestor certifies that the listed cargo is the property of a humanitarian organisation and is for humanitarian purposes only. All required documentation will be ready and complete for the listed cargo by the "Date Ready to Load" in case of Transport Service, by the "Beginning (Date)" in the case of Storage Service, or whichever occurs first. I declare that all the information contained in this form to be true and correct to the best of my knowledge. By submitting the Service Request Form, the Requesting Organization affirms the Requesting Officer's authority to act on behalf of the Requesting Organization and accepts full responsibility for all actions and obligations arising from the service request.
- (i) The service provider acts as an agent for the service users.
- (ii) The service provider assumes no responsibility for any loss or damage to the goods carried. All carried goods are subject to quality assurance requirements of WFP and applicable rules and regulations.
- (iii) Service users are responsible for making adequate arrangements for the insurance of their Goods.
- (iv) This SRF is not a document of transport; it is used for administrative convenience and is not intended to replace, substitute or supersede the transport document that may be issued in connection with any movement under the SRF.
- (v) All duties and taxes assessed on the cargo listed on this SRF are responsibility of the Sending Organization, and should be resolved to the satisfaction of the relevant authorities prior to the cargo being handed over by the Sending Organization or their Agent to the service provider.
- (vi) The information contained in this SRF will be treated digitally, and may be hosted on a 3rd party server.
Once a request has been confirmed by the Service Provision team, such confirmation does not mean that a request has been accepted or approved. Requestors will be notified separately once requests have been accepted.