Summary
Concept of Operations for Ethiopia response from July 2026
Content
Background
Ethiopia continues to face one of the most complex humanitarian operating environments with overlapping crises including armed conflict, recurrent climate shocks and diseases outbreaks. Humanitarian needs remain substantial across regions including Amhara, Tigray, Gambella, Benishangul Gumuz, Somali and Oromia regions where conflict, flooding, drought and localized insecurity continue to affect vulnerable populations and disrupt access to essential services. The overlapping crises increase the requirements for humanitarian logistics whilst affecting the ability of humanitarian organisations to deliver timely and efficient assistance to vulnerable communities. Whilst the humanitarian situation remains fluid, access constraints continue to pose significant operational challenges. Access restrictions, fuel limitations, administrative bottlenecks, seasonal flooding, infrastructure damage, and limited availability of commercial transport continue to affect humanitarian supply chains. The operational environment also remains dynamic, requiring continuous monitoring and operational flexibility to ensure humanitarian partners can reach communities.
The Government of Ethiopia through the Ethiopian Disaster Risk Management Commission (EDRMC), together with humanitarian partners, continue to prioritize strengthened emergency preparedness, coordinated response and localization of humanitarian action. Since its activation in April 2020, the Logistics Cluster, led by the World Food Programme (WFP) as Cluster Lead Agency has played a central role in supporting humanitarian operations through provision of common logistics services, coordination, information management and convoy facilitation where critical gaps exist. Through these services, the cluster works with government entities, United Nations agencies, international and national NGOs and donors to facilitate effective humanitarian logistics support.
The Logistics Cluster maintains coordination platforms at both national and sub-national levels to improve operational planning, information sharing, and collective problem solving. In addition to facilitating common transport and storage services where required, the cluster supports humanitarian access initiatives, produces operational information products, maps logistics infrastructure and access constraints, strengthens preparedness planning, and builds the capacity of national and local responders. Increasing emphasis is also placed on anticipatory action in line with the WFP Anticipatory Framework, supply chain resilience, environmental sustainability, and localization to ensure humanitarian logistics systems are better prepared for future emergencies.
As humanitarian needs remain significant, the Logistics Cluster remains committed to providing efficient and coordinated logistics support that enables humanitarian organisations to deliver life-saving assistance to affected populations across Ethiopia. This Concept of Operations outlines the cluster's priorities, coordination mechanisms, common services, and preparedness activities that will guide logistics support throughout the cluster’s activation.
Logistics Gaps and Bottlenecks
The Gaps and Needs Analysis conducted by the cluster in 2025 identified several priority logistics constraints that continue to hinder humanitarian operations in Ethiopia. These challenges are mostly found in conflict affected and hard-to-reach areas in Northern Ethiopia, Benishangul Gumuz, Gambella and Oromia regions. The following constraints were identified.
- Coordination
While partners appreciate the coordination efforts at the national level, significant gaps were noted at the sub-national levels. Partners highlighted limited structured engagement in regional platforms, with inconsistent participation of local organisations, lack of coordination with government agencies at the regional levels, and as a result, fragmented operational planning
- Transport capacity
Transport services remain one of the key gaps in Ethiopia. Partners continue to face limited transport availability of reliable commercial transport to conflict affected, remote and flood-prone areas. Security concerns, fuel availability, low risk tolerance and deteriorating road conditions have increased the reliance on luster provided transport to partners.
- Storage Capacity
Storage is insufficient in several priority areas. Partners require additional warehouse facilities in Amhara and Tigray regions. Partners also identified shortage in temperature-controlled storage facilities for vaccines, nutrition commodities and other cold chain supplies.
- Fuel availability
Fuel shortages continue to significantly affect operations, particularly in Amhara, Benishangul and Tigray regions. Access to fuel through existing mechanisms remains insufficient to meet operational requirements, while procurement through commercial markets is often expensive and unreliable. WFP On-demand Services have been supporting partners with fuel, although National NGOs experience additional challenges accessing the fuel.
- Information Management
Priority gaps include insufficient real-time information and mapping on road access constraints, convoy schedules mainly impacted by the rapidly changing access situation, transport availability and movement approval processes. Partners also highlighted the need for centralized logistics information systems integrating operational data, logistics services, and accessing information into a single platform accessible to all partners.
- Humanitarian Access and Convoy Coordination
Humanitarian access has also been constrained by insecurity, military escort requirements and rapidly changing road conditions. Delays in convoy movements were also noted due to limited escort availability, check point procedures and rerouting through longer corridors. Lack of information on convoy schedules in advance also further complicates partners' operational planning.
- Regulatory and Administrative Constraints
Humanitarian organisations continue to encounter significant challenges in navigating customs clearance, import procedures, movement approvals, and other regulatory requirements. Administrative impediments for permits, variations in the interpretation and application of regulations, and evolving customs requirements can introduce uncertainty into humanitarian supply chains, potentially affecting the timeliness and predictability of planning and response efforts.
- Capacity Strengthening
Strengthening logistics capacity among humanitarian partners remains a key priority. Humanitarian organisations identified continued needs for training in warehouse and inventory management, fleet management, supply chain planning, customs procedures, cold chain logistics, information management and GIS. Strengthening the technical capacity of national NGOs and government counterparts will contribute to localization objectives and improve preparedness for future emergencies.
Objectives
The primary objective of the active Logistics Cluster is to meet the needs of affected people through reliable, effective, inclusive, and humanitarian principles-aligned means. To achieve this, the Logistics Cluster aims to;
- Strengthen humanitarian logistics coordination and information management.
- Address the common logistics capacity gaps.
- Support efforts for improved access through convoy coordination and advocacy.
- Enhance preparedness and anticipatory action.
- Strengthen the capacity of local counterparts and promote further engagement at regional level.
- Ensure transfer of responsibilities from the WFP, as co-lead, to local partners wherever appropriate.
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Promote greater clarity and predictability in customs procedures, in coordination with IMPACCT
Planned Activities
The following range of activities and services are not intended to replace the logistics capacities of individual agencies or organisations, but rather to fill identified gaps in the humanitarian supply chain and supplement the response of the humanitarian community through the provision of common services, based on need. This ConOps will be revised during the year through sectoral logistics capacity assessment and analyses.
The following services are available to the humanitarian community until December 2026.
Note: The services facilitated by the Logistics Cluster are not intended to replace the logistics capacities of the agencies or organisations, but rather to supplement them through access to common services. The configuration and geographic coverage of common logistics services will be continuously reviewed based on humanitarian needs, operational access, security conditions, partner demand, available funding, and the evolving humanitarian context. Services may be expanded, relocated, scaled up, or phased out as operational requirements change. Subject to operational feasibility, access conditions and available funding, the Logistics Cluster will offer the common services listed below at no cost to the user.
Coordination
The Logistics Cluster will support coordinated, efficient and evidence-based logistics operations at national and sub-national levels, through collaboration among government entities, UN agencies, international and national non-governmental organisations to improve planning, humanitarian access and response. The cluster will support the implementation of the Cluster Approach by:
- Maintaining coordination mechanisms at both national and sub-national levels, including Addis Ababa and key operational hubs such as Adama, Bahir Dar, Gondar, Kombolcha, and Mekelle. Coordination meetings will be held bi-weekly in Addis Ababa and Bahir Dar, and monthly in Mekelle.
- Strengthening the collaboration with the Ethiopian Disaster Risk Management Commission (EDRMC), regional government authorities and other institutions to improve operational coordination, facilitate access and address common challenges.
- Sharing sectoral gaps and needs analysis with Humanitarian Country Team/Emergency Coordination Centre (HCT/ECC) to set priorities and allocate resources optimally.
- Identifying concerns and contributing to key information and messages for the Humanitarian Coordinator and HCT/ECC messaging and action. Advocating on behalf of the cluster members on logistics and operational issues.
- Coordinating with OCHA, Access Working Group and UNDSS and other coordination structures to monitor humanitarian access constraints. This includes supporting the coordination of interagency access initiatives, joint corridor assessments and related road convoys.
- Supporting coordinated humanitarian access to conflict affected areas by facilitating convoy coordination, sharing access updates and identifying solutions to access constraints.
- Liaising with authorities and relevant national and international actors on behalf of the humanitarian community to raise awareness around common logistics issues and advocate for solutions.
- Supporting preparedness and anticipatory action, contributing to contingency planning, scenario development and emergency preparedness initiatives with partners and government agencies.
- Coordinating with other cluster and agencies, including through participation in the inter-cluster and inter-agencies fora, on strategic planning and pipeline information to enhance preparedness and response actions.
- Advocating for and coordinate the integration of sustainable practices across the humanitarian supply chain, promoting environmentally responsible logistics solutions.
Information Management
Information Management remains essential in improving situational awareness, supporting decision making and strengthening operational planning. To support coordination, the cluster will ensure timely collection, analysis, visualization and dissemination of operational logistics information through dedicated tools, and by:
- Producing and sharing sectoral assessment and analysis reports to inform the sectoral coordination architecture and strategy (Logistics Cluster strategy, Concept of Operations) and contribute to the country strategic documents, monitoring and reporting documents requirements.
- Producing regular information management products such as meeting minutes, operation overviews and physical road access constraint maps through interactive online platform to assist with logistical planning.
- Maintaining information-sharing through platforms such as common mailing list, a dedicated Country Operation Webpage on the Logistics Cluster website to disseminate relevant and up-to-date logistics information to the humanitarian community.
- Promoting the use of digital information platforms, including the Logistics Information Exchange (LogIE) and the Logistics Cluster Mobile Application to gather information from every users in a collaborative manner and facilitate real-time information sharing and operational planning, and the Logistics Capacity Assessment (LCA).
- Facilitating the collection, consolidation and sharing of logistics information related to ongoing activities, best practices, existing infrastructure, customs procedures and available storage and transport capacity across the country.
- Strengthening information sharing with sub-national coordination platforms by ensuring timely dissemination of operational information to humanitarian partners operating outside Addis Ababa.
- Mapping tools and products, including specific maps of the logistics infrastructure, can also be developed on request
Storage
- Access to common temporary storage services in the following locations: Adama (2,000 m2), Kombolcha (320 m2). Bahir Dar (720 m2), Gondar (640 m2) and Mekelle (1,600m2) – inclusive of handling in and out.
- Provision of Mobile Storage Unit (MSUs) on loan where operationally justified.
- Promotion of appropriate warehouse management standards and safe storage practices.
Air Transport
- Access to air transport services for critical, life-saving humanitarian assistance from Addis Ababa to destinations with urgent needs.
Overland Transport
- Land transport services
- Access to land transport services between the Logistics Cluster logistics hubs (Adama, Bahir Dar, Gondar, Kombolcha, Mekelle) and accessible routes to affected communities in Ethiopia, inclusive of handling in and out.
- Support for inter-agency transport solutions that promote shared use of logistics assets.
- Convoy coordination
- Coordination of humanitarian convoys.
- Dissemination of convoy schedules and operational procedures.
- Support coordinated access initiatives where common logistics initiatives are required.
Preparedness
The Logistics Cluster is committed to advancing local capacity and strengthening national systems, delivering targeted trainings and technical support on key humanitarian logistics topics. These include practical inductions on the cluster approach, warehouse and supply chain management, emergency preparedness and response and other critical areas aligned with the cluster’s global mandate. In close collaboration with the Ethiopian Disaster Risk Management Commission (EDRMC), the cluster will also extend its support to government counterparts, helping enhance supply chain visibility and develop robust processes and guidelines in priority areas identified for improvement.
Building on its established role in preparedness and coordination, the Logistics Cluster will continue to lead the logistics preparedness initiatives, working together with national and humanitarian stakeholders to ensure readiness for both natural and man-made emergencies. This includes:
- Jointly identifying potential emergency scenarios and their likelihoods.
- Mapping associated risks and determining mitigation and response strategies.
- Enhancing the efficiency and coordination of responses to sudden-onset emergencies.
- Facilitating the sharing of best practices through workshops, trainings, and coordination forums.
- Supporting improvements to customs and importation processes for humanitarian goods during emergencies.
- Mapping associated risks and determining mitigation and response strategies.
Through its strong coordination platform and technical expertise, the Logistics Cluster is well-positioned to foster a more resilient, localized, and efficient humanitarian logistics system in Ethiopia, ensuring national and local actors are equipped to lead and respond effectively in times of crisis.