Summary
The Democratic Republic of the Congo declared an Ebola outbreak of the Bundibugyo strain on 15 May 2026, with 128 confirmed cases and 18 deaths as of 27 May. WHO declared a Public Health Emergency of International Concern; the Logistics and Telecommunications Cluster aims to support the response by supporting coordination, information management, transport, and storage services in DRC and regional hubs in neighboring countries. This document outlines the planned Logistics and Telecommunications Cluster services for the response.
Content
Context
The Democratic Republic of the Congo (DRC) officially declared an Ebola Virus Disease (EVD) outbreak on 15 May 2026, following laboratory confirmation of the Bundibugyo strain in Ituri Province. As of 27 May, 128 confirmed cases (1077 suspected cases) and 18 confirmed deaths (238 suspected deaths) had been reported. The most affected health zones, Mongwalu, Rwampara, Nyankunde, and Bunia, are all located within an already fragile humanitarian context.
In light of the potential for international spread and uncertainties surrounding the scale of transmission, the World Health Organization (WHO) has classified the outbreak as a Public Health Emergency of International Concern (PHEIC).
The outbreak poses a significant risk of further transmission both within the DRC and across neighbouring countries, particularly Uganda, Rwanda, and South Sudan. Confirmed cases have already been reported in Uganda and in Goma, near the Rwanda–DRC border. Population movements and regional connectivity may further facilitate the spread of the disease to other major urban centres, including Butembo and Kisangani. At present, no vaccine is available for the Bundibugyo strain.
This marks the seventeenth Ebola outbreak recorded in the DRC. In response, the Minister of Health has called for the mobilisation of technical and financial partners to support the national response plan.
Compounding the public health crisis, eastern DRC remains severely affected by ongoing conflict. The expansion of the AFC/M23 in North Kivu and South Kivu has triggered new waves of displacement, as well as forced returns to areas that remain insecure. Other regions, such as Maniema and Tanganyika, continue to experience instability, further heightening the vulnerability of affected populations, particularly women and children, who face increased risks of gender-based violence.
Logistics and telecommunications bottlenecks
Logistics
- Complex customs clearance procedures: the entry of humanitarian supplies into the country remains hindered by a lack of clarity regarding customs procedures, delaying the delivery of assistance.
- Insufficient storage infrastructure: the destruction of warehouses has drastically reduced storage capacity, forcing humanitarian actors to seek temporary solutions that are often inadequate.
- Limited road transport: several road corridors are difficult to access, which hampers the distribution of humanitarian goods to the most affected areas.
- Persistent insecurity and deteriorating infrastructure further complicate supply chain planning: humanitarian partners must constantly adapt their strategies to meet needs in an unstable and unpredictable environment.
- Potential border closure will drastically impact the supply of medical relief items to EDV-affected areas.
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Expected large volumes of supplies could congest entry points inside and outside the country, requiring strong coordination and planning.
Telecommunications
- Coverage is limited and uneven, with connectivity mainly concentrated in Bunia and a few corridors, while remote areas remain largely underserved.
- Telecom infrastructure is weak, with low tower density, little fiber backbone, and strong reliance on microwave and satellite links.
- Operational conditions are challenging, as unreliable electricity, difficult terrain, and insecurity constrain network expansion and maintenance.
- Access gaps affect frontline responders most, especially in remote and insecure locations where reliable communication is most needed.
- Humanitarian operations are directly impacted, with poor connectivity slowing reporting, coordination, decision-making, and increasing field-level operational risk.
As a result, the speed and efficiency of the humanitarian response is compromised, directly affecting vulnerable populations that depend on this assistance.
Objectives
The Logistics and Telecommunications Cluster aims to support an effective humanitarian response in the DRC and neighbouring countries by improving the quality of logistics and supply chain services, and emergency telecommunications services in close collaboration with Africa CDC, WHO and National authorities. Its main objectives are:
Logistics
- Optimize coordination and information sharing among humanitarian actors to ensure effective planning and reduce logistics bottlenecks.
- Strengthen coordination between humanitarian partners and local authorities to clarify and accelerate importation and customs clearance processes.
- Coordinate working groups, particularly those related to import and customs clearance constraints.
- Collect and share logistics information and information on physical access constraints.
- Facilitate access, where necessary, to common storage and transport services in strategic logistics hubs.
- Mobilize resources (financial and in-kind) to respond to the needs of humanitarian partners.
Telecommunications
- Coordinate ICT activities across the response community, including commercial entities and government authorities, to reduce duplication and maximize available resources.
- Provide a communications backbone for frontline responders and case management activities.
- Ensure immediate connectivity to support response coordination.
- Enable risk communication and community engagement activities
Planned activities
The following activities are not intended to replace the logistics and telecommunications capacities of individual agencies or organizations, nor to compete with the commercial sector, but rather to address identified gaps in the humanitarian supply chain and/or resolve bottlenecks that limit the ability of responding organizations to distribute relief supplies effectively. The following activities will be proposed for an initial period of three months:
Coordination
Given the regional scope of the response and with 125 humanitarian partners (52 national NGOs, 53 international NGOs, 9 United Nations agencies, the Red Cross of the DRC, and the ICRC) in DRC alone, close coordination is essential to ensure an effective and integrated response.
- Work closely with the technical services of the national and provincial government—including the Ministry of Health, Ministry of Transport, Office des Routes, Office des Voiries et Drainage Agricole (OVDA), Fonds National d’Entretien Routier (FONER), the Direction Générale des Douanes (DGDA), and others—to identify solutions to the various challenges faced by partners.
- Hold regular cluster coordination meetings in Goma, Beni, Bunia, Bukavu, and Kinshasa, as well as in other locations as needed.
- Participate in the various humanitarian coordination forums—including national and regional EDV coordination, Inter-Cluster mechanisms and regional or local inter-agency committees—to coordinate the humanitarian response.
Information Management
- Consolidate and share information on the operational environment (including available information on logistics capacity and planned humanitarian pipelines), as well as updated information on access, transport, infrastructure and other operational information through LogIE.
- Consolidate and share information on telecommunications through the Disaster Connectivity Map (DCM)
- With the support of the Importation and Customs Clearance Together (IMPACCT) Working Group, consolidate and share information on the current customs regime, tax exemptions, and provide recommendations on standard procedures and the regulations in force. Share updated information of border openings and specific importation procedures for EDV related supplies.
- Provide key information on emerging challenges, gaps, and/or supply chain constraints at the HCT level and support joint advocacy to address these concerns.
Storage
DRC
- Temporary storage services will be provided in Kinshasa and Bunia.
- Additional 5 logistics hubs will be set up based on needs.
- Augment partner's storage capacity with deployment of MSUs in strategic locations
Uganda
- Establishment of a Humanitarian Staging Area in Entebbe for cargo consolidation and further dispatch to DRC
Rwanda
- Establishment of a Humanitarian Staging Area in Kigali for cargo consolidation and further dispatch to DRC
Overland Transport
DRC
- Facilitate access to road transport from Bunia to affected areas
Uganda
- Road transport services between Entebbe and affected areas
- Air and road transport between Entebbe and Bunia initially while additional landings are assessed.
Rwanda
- Road transport between Kigali and affected areas
Air Transport
DRC
- Facilitate access to air transport from Kinshasa to Bunia, and from Bunia to affected areas
Uganda
- Air and road transport between Entebbe and Bunia initially while additional landings are assessed.
The services provided by the Logistics Cluster are not intended to replace the logistics capacities of agencies or organizations, but rather to complement them through access to common services. If access allows, the following services may be coordinated free of charge for the user, or based on partial or full cost recovery, depending on the availability of funds. Partners will be informed as soon as these services become active.
To ensure efficient use of limited logistics capacity, the Logistics Cluster, in coordination with WHO, will implement a centralized prioritization and allocation mechanism aligned with inter-agency coordination structures.
All requests for transport and logistics services will be:
- Submitted through a centralized coordination platform
- Medical criticality and public health impact
- Operational urgency
- Security constraints
- Logistics feasibility
As the “provider of last resort” (PoLR), WFP is responsible only for delivering logistics services that address identified gaps in available logistics capacity, where security and funding permit, and only when those gaps limit the ability of the humanitarian community to respond to the needs of the affected population.
Telecommunications
The cluster will address critical communication gaps through the following priority telecommunications activities:
- Coordinate ICT activities across the response and with government authorities to facilitate the import and licensing of communications equipment for the humanitarian community.
- Establish a local Emergency Telecommunications (ETC) Working Group in Bunia as the operational coordination mechanism, while activating the national ETC Working Group to support overall response coordination.
- Provide reliable, shared internet connectivity in Bunia and key operational hubs.
- Extend internet connectivity to priority health zones and mobile teams in remote locations.
- Deploy redundant and resilient solutions (including satellite-based connectivity) to mitigate outages.
- Support secure data communication to enable surveillance and coordination systems
Concept of Operation Map