In order to streamline the customs procedure for humanitarian organizations bringing relief goods into the country, a “One Stop Shop” has been established at the Bureau of Customs at NAIA airport.
The purpose of the One Stop Shop is to bring together staff from all the selected agencies necessary to expediting clearance of humanitarian cargo, including representatives of the Department of Social Welfare and Development (DSWD), the Department of Health, the Bureau of Food and Drugs, the Ministry of Finance (MoF) and the Department of Foreign Affairs (DFA).
(The One Stop Shop) Organizations bringing in goods are encouraged to notify the One Stop Shop so they can begin the necessary proceedings before the cargo arrives. NGOs without accreditation can apply to secure endorsement from the central office of DSWD - Donations Unit, Batasan Complex, QC - or sign the goods over to DSWD as consignee.
Please find attached a snapshot on the "One Stop Shop" which streamlines the customs process for incoming humanitarian goods, and a copy of the Certificate of Undertaking required by the DSWD from NGOs before relief cargo can be released: